Business Process Automation for Faster Dealer Onboarding
Business Challenge
A prominent online vehicle sales platform, faced several operational challenges that were impacting its growth. The process of compiling car specifications, reviews, and comparisons across various countries and models was manual and labor-intensive, occupying a 30-member team for many hours. Furthermore, the dealer onboarding process required dealers to input car details manually, a task that could take up to 3 hours per vehicle. These inefficiencies reduced productivity and effected their ability to serve their customers and dealers effectively. To address these issues, the client needed a solution to automate these repetitive tasks and reduce the workload on their team.
Proposed Solution
To overcome these challenges, Shorthills AI automated the complex task of gathering car specifications, models, and prices from a variety of sources, transforming it into a streamlined flow of structured information that made comparisons easy for customers. Additionally, we redefined the dealer onboarding process by automatically pre-filling car details, reducing the time required from a lengthy 3 hours to just 10-15 minutes per vehicle. This approach not only improved efficiency but also enhanced the overall experience for both customers and dealers.
Key Outcomes
Shorthills AI’s automation system lifted the heavy burden of manual tasks, freeing up employees to concentrate on more strategic initiatives. Customers now had quick access to detailed, organized information about various car models, making their buying decisions easier and more informed. The dealer onboarding process, once a time-consuming hurdle, was now done quickly. This transformation not only streamlined their operations but also showcased the incredible potential of AI to optimize complex business processes and drive productivity to new heights.
Tech Stack
GPT 4, RAG, Image to Text
